CQ Certification
Monday 8th – Tuesday 9th July 2024
9AM to 5PM BST (Day 1)
9AM to 2PM BST (Day 2)
Programme Information:
CQ Certification Objectives
To train and certify participants to understand the CQ model and debrief the suite of CQ feedback reports.
CQ Learning Portal Registration and Programme Enrolment
Step #1: Pre-Course Work Access (CQ Learning Portal Registration):
To access the digital course materials, register for an account through our CQ Learning Portal by clicking HERE. A verification email will be sent to the email address you provided. Once you have created an account, move step #2.
If you already have an account in the CQ Learning Portal, please go to step #2
Step #2: CQ Certification Course Pre-Work:
Access the digital pre-work and materials through our CQ Learning Portal HERE. (Make sure you are logged into your CQ Learning Portal before clicking the link above. You will be directed to enrol on the Certification programme upon clicking the link.)
Pre-work is mandatory and must be completed by Wednesday 3rd July 2024.
- CQ 360 Assessment
- Applying CQ: Using CQ in Everyday Life e-learning – consisting of 5 self-paced modules.
You will find these on your dashboard in your CQ Learning Portal account.
Step #3: CQ 360 Assessment Observers Instructions:
Please review the CQ 360 assessment guidelines prior to completing your assessment. It will provide you with additional information on the observers (inviting observers, seeing who has completed the observers portion, etc.)
- You need at least 3 observers for observer feedback to be visible on your assessment feedback report. We suggest you invite at least 5 observers.
Please note that it will take 1-2 hours to complete the self-paced pre-work. Additionally, please allow sufficient time to identify and select observers and have them answer the questionnaire. We suggest that you allow 10-14 days to complete the entire process.
Session Information
When:
Monday 8th and Tuesday 9th July 2024
9am to 5pm BST (Day 1) 9am to 2pm BST (Day 2)
Location:
Patterson Ross Lecture Theatre (day 1) / Seminar Room 5 (day 2), Robin Brook Centre, Queen Mary University of London, Barts Hospital, West Smithfield, London EC1A 7BE
What To Have on Session Days:
All resources are available in the CQ Learning Portal under “My Resources.” Please download them prior to the session and print or have available on a digital device. Hard copies of the manual will be sent to the venue.
- Assessment Feedback Report
- Activity Templates
- CQ Certification Manual Profile Summary
- Debrief Slide Decks

Your Facilitator
Lucy Butters is a specialist in Cultural Intelligence and founded Elembee ltd in 2010 to support international ambition and inclusion, working primarily with universities in the UK. She is a Master Trainer with the Cultural Intelligence Centre.
Recent work includes training and coaching for leaders of companies participating on the Scottish Government’s international Scale-Up programme. Previously she worked for the British Council in international cultural relations roles linked with developing and implementing strategy to support the international ambitions of universities in Scotland.
On a personal level Lucy is the mother of triplet boys who are a constant reminder of the need to adjust her thinking, actions and expectations.

Your Event Coordinator
EMILY DORSCHLER, CLIENT EXPERIENCE AND GLOBAL EVENTS MANAGER
Emily works across the business to plan and coordinate training programmes, events and conferences, and leads the support of our community of around 3000 Certified Facilitators. She also supports the sales team to grow the UK business and manages the logistics of all UK client events.
Emily has a Romanian rescue dog who is her pride and joy, and around 80 tropical fish. In her free time she loves cycling, swimming and getting messy in her craft room.
About Cultural Intelligence Center
The Cultural Intelligence Center is dedicated to the worldwide assessment and development of cultural intelligence or CQ–a globally recognized way of measuring and improving intercultural effectiveness. It owns the only academically validated CQ assessment in the world and offers certification and training for using the assessment. More information about the Cultural Intelligence Center can be found on our website located at CulturalQ.com.